The services we offer ....
Complaint handling, compliance and support for SRA intervention ….
With over 20 years’ experience in running law firms, our experts have covered all aspects of compliance and comprehensive complaint handling.
Complaint handling
Comprehensive complaint handling from initial grumbles, to staged responses to formal responses to Legal Ombudsman responses.
We will investigate on your behalf and prepare your response for your client and / or the Legal Ombudsman.
Our fees are fair and reasonable, and we can offer a retention service so that you do not have to deal with complaints which impact upon fee earning time.
Compliance
From a complaints procedure to an interest or privacy notice to a portfolio of regulator documents required for tenders or for practice, we can prepare these for you and work with you so that are bespoke to your practice.
Our fees for your instruction may be one off or may be on retention to ensure that your practice is always up to date and meets SRA regulations.
SRA enquiries or interventions
Any contact by the SRA in connection with enquiries or investigations can be alarming. Let us take the strain. We will conduct the investigation for you and prepare any necessary documentation required by the SRA. We will support you in interviews and correspond on your behalf with the SRA or any other intermediaries with interest.
We know how difficult it can be to deal with these investigations and to continue running your business and fee earn. Our support is tailored to you and will let you get ion with the day to day running of your firm while we take the strain in relation to any enquiries and investigations.
Business Development and Strategy.
Where do you start ….
With a plan …..
Let us help you to grow, to diversify, to adjust .…
From business plans, to marketing strategies from appointments of specifically bespoke contacts we use to develop social media and websites and to planning for your future ….. we’ve got it covered.
With over 20 years’ experience in legal business, we can make your business “pop” and increase revenue.
We can cover one off projects to ongoing support. Let’s discuss and elevate your empire to where it should be.
Tendering and Due Diligence Intermediary for Sales and Mergers.
What is your exit strategy ….
Ever wondered how you can exit your business?
Who could you merge with or what firm could you sell your business to.
We can make enquiries and provide you with a range of options once we know your aims and aspirations.